This Privacy Policy explains how b7vip collects, uses, stores, and protects the personal information you provide when using our platform. Your privacy is a foundational commitment at b7vip, and we handle your data with the same rigor we apply to financial security.
This summary is for quick reference only. All members must read the complete Privacy Policy below before using b7vip.
In this Privacy Policy, the following terms have the meanings set out below. Terms not defined here carry the meanings assigned in the b7vip Terms & Conditions.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual, including name, email address, phone number, bank account details, device identifiers, and IP addresses. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, transmission, modification, and deletion. |
| "Controller" | b7vip, as the entity that determines the purposes and means of processing your Personal Data. |
| "Processor" | A third party that processes Personal Data on behalf of b7vip under a data processing agreement, such as a KYC verification provider or payment processor. |
| "Member" | An individual who has registered and holds an active account on the b7vip platform at b7vip.vip. |
| "KYC" | Know Your Customer — the identity and age verification process applied to all b7vip accounts before withdrawal eligibility is granted. |
| "Cookie" | A small text file placed on your device by the b7vip platform to support session management, security, and platform performance analytics. |
b7vip collects only the Personal Data that is necessary to provide you with a safe, compliant, and high-quality gaming experience. The categories of data we collect are set out below.
When you create a b7vip account, we collect your full legal name, date of birth, email address, phone number, and preferred account currency (IDR). This information is mandatory — without it, we cannot create or maintain your account.
To comply with our obligations as a licensed gaming platform and to confirm that all Members are at least 21 years of age, we collect copies of government-issued identity documents such as your Indonesian National Identity Card (KTP), driver's license (SIM), or passport. We may also request a selfie or live video verification and proof of residential address.
To process deposits and withdrawals in IDR, we collect the details of the payment method you register against your account. For bank transfers, this includes your BCA, BRI, BNI, Mandiri, or other Indonesian bank account number and registered account name. For e-wallets such as OVO, DANA, GoPay, ShopeePay, or LinkAja, we collect the registered mobile number and wallet identifier. We do not store full card numbers or payment credentials beyond what is strictly necessary to route transactions.
We maintain records of all deposits, withdrawals, wagers, wins, losses, bonus activations, and account balance movements associated with your b7vip account. This data is retained for financial reconciliation, regulatory compliance, and dispute resolution purposes.
When you access b7vip, we automatically collect certain technical information including your IP address, browser type and version, operating system, device model, screen resolution, time zone (default WIB, UTC+7), session duration, and pages visited within the platform. This data is used for security monitoring, fraud detection, and platform optimization.
If you contact our support team via live chat or email, we retain records of those communications, including the content of messages and any attachments you provide, for quality assurance, dispute resolution, and regulatory audit purposes.
b7vip collects Personal Data through the following means:
b7vip processes your Personal Data for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your b7vip account; processing login requests; managing password resets and account settings. |
| KYC & Age Verification | Confirming that all Members are at least 21 years of age and that the identity details provided are accurate and verifiable, in line with our licensing obligations. |
| Payment Processing | Routing IDR deposits and withdrawals via BCA, BRI, BNI, Mandiri, and approved Indonesian e-wallet providers; reconciling transaction records. |
| Fraud & Security | Detecting and preventing unauthorized account access, payment fraud, multi-accounting, and bonus abuse through device fingerprinting, IP analysis, and behavioral monitoring. |
| Legal & Regulatory Compliance | Retaining records as required by applicable anti-money laundering (AML) obligations, responding to lawful requests from regulatory or law enforcement authorities. |
| Responsible Gaming | Monitoring gaming patterns to identify potential signs of problem gambling; enforcing self-exclusion and deposit limit settings activated by the Member. |
| Customer Support | Resolving queries, disputes, and complaints submitted via live chat or email; maintaining interaction records for quality assurance. |
| Platform Improvement | Analyzing aggregated, anonymized usage data to optimize game selection, interface performance, and localization for Indonesian players. |
| Promotional Communications | Sending you promotional offers and platform updates by email, subject to your communication preferences. You may opt out at any time as described in Clause 9. |
b7vip processes your Personal Data on one or more of the following legal grounds:
6.1 No Sale of Personal Data. b7vip does not sell, rent, or otherwise transfer your Personal Data to third parties for their own commercial or marketing purposes under any circumstances.
6.2 Authorized Third-Party Processors. b7vip may share your Personal Data with carefully vetted third-party Processors who assist us in delivering our services. These include:
All third-party Processors are bound by data processing agreements that restrict their use of your data to the specific purpose for which it was shared and require them to maintain security standards consistent with this Privacy Policy.
6.3 Legal Disclosure. b7vip may disclose Personal Data to regulatory authorities, law enforcement agencies, or courts where required by applicable law, a valid legal process, or to protect the rights, safety, or property of b7vip, its Members, or the public. We will notify affected Members of such disclosure to the extent legally permissible.
7.1 What Are Cookies. Cookies are small text files stored on your device when you visit b7vip. They allow the platform to recognize your browser across sessions, maintain your login state, and remember your preferences.
7.2 Types of Cookies Used by b7vip.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Session | Required for login session maintenance, security token management, and core platform functionality. The platform cannot function without these cookies. | Session / 24 hours |
| Security | Used for CSRF protection, device fingerprinting for fraud detection, and bot-traffic identification. | Up to 30 days |
| Performance / Analytics | Aggregate, anonymized data on page load times, navigation paths, and feature usage — used to identify and fix platform performance issues. No personally identifiable data is stored. | Up to 12 months |
| Preference | Stores your platform display preferences such as language settings and notification preferences to improve your experience on return visits. | Up to 12 months |
7.3 Third-Party Cookies. b7vip does not permit third-party advertising networks to place tracking or behavioral profiling cookies on the platform. Game studio iframes may set their own session cookies scoped to the game content delivery domain; these are governed by the respective studio's privacy policy.
7.4 Cookie Control. You can control or delete cookies through your browser settings at any time. Disabling essential cookies will prevent you from logging into your b7vip account. Disabling performance or preference cookies will not affect your ability to play but may reduce the quality of your experience.
8.1 Active Accounts. b7vip retains your Personal Data for as long as your account remains active and for the period necessary to fulfill the purposes described in this Privacy Policy.
8.2 Post-Closure Retention. Following account closure, b7vip retains certain categories of Personal Data for a minimum of five (5) years to satisfy AML record-keeping obligations, respond to potential regulatory inquiries, and resolve post-closure disputes. Financial transaction records may be retained for up to seven (7) years where required by applicable financial regulation.
8.3 KYC Documents. Identity verification documents submitted during KYC are retained for the duration of your account and for five (5) years after closure. Copies are stored in encrypted form with access restricted to authorized compliance personnel.
8.4 Communications. Customer support interaction records are retained for three (3) years from the date of the last interaction, unless a related dispute or regulatory inquiry requires extended retention.
8.5 Deletion Requests. You may request deletion of your Personal Data by contacting support. Where b7vip is under a legal obligation to retain specific data, we will inform you of the applicable retention period and delete the data as soon as the obligation expires. Data that is not subject to retention obligations will be securely deleted within 30 days of a verified deletion request.
As a b7vip Member, you have the following rights with respect to your Personal Data. To exercise any of these rights, contact our support team at [email protected]. We will acknowledge your request within 3 business days and respond fully within 10 business days.
10.1 Technical Safeguards. b7vip implements a layered security architecture to protect your Personal Data, including:
10.2 Organizational Safeguards. Access to Member Personal Data within b7vip is governed by a strict role-based access control policy. Only personnel who require access to specific data categories in order to perform their job functions are granted that access. All staff with access to Member data are subject to confidentiality obligations and receive regular data protection training.
10.3 Incident Response. In the event of a confirmed data security incident, b7vip will contain the breach, assess its scope and impact, and notify affected Members without undue delay — typically within 72 hours of becoming aware of the incident. Notification will include the nature of the incident, the categories of data affected, the likely consequences, and the steps taken by b7vip to remediate the situation.
10.4 Member Responsibility. While b7vip applies robust security measures on the platform side, you are responsible for maintaining the confidentiality of your account credentials. Use a strong, unique password for your b7vip account and do not share your login details with any third party. If you suspect unauthorized access to your account, contact our support team immediately.
11.1 Age Restriction. b7vip is strictly an adults-only platform. Access to and use of b7vip is prohibited for any individual under the age of 21. We do not knowingly collect Personal Data from persons under 21 years of age.
11.2 Discovery of Minor's Data. If b7vip discovers or is notified that Personal Data belonging to a person under 21 has been collected — whether through a false age declaration at registration or any other means — we will immediately suspend the relevant account, void all associated balances and bonuses, delete the minor's Personal Data, and notify the appropriate parties if required by law.
11.3 Parental Notification. If you believe that a minor in your household has registered an account on b7vip, please contact our support team immediately at [email protected]. We will investigate and take prompt action.
12.1 Cross-Border Processing. b7vip's infrastructure and certain third-party Processors may process your Personal Data in jurisdictions outside Indonesia. When Personal Data is transferred internationally, b7vip ensures that appropriate safeguards are in place to protect your data to a standard consistent with this Privacy Policy.
12.2 Safeguards for International Transfers. Safeguards applied to international transfers include contractual clauses that impose data protection obligations on the receiving party, and selection of Processors operating in jurisdictions recognized as providing adequate data protection standards.
12.3 No Transfer to Unsafe Jurisdictions. b7vip does not transfer Personal Data to third parties in jurisdictions that do not provide an adequate level of data protection without implementing appropriate compensating controls and obtaining your consent where required.
13.1 Right to Amend. b7vip reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform services. The revised Privacy Policy will be published on b7vip.vip with an updated effective date.
13.2 Material Changes. For material changes that affect your privacy rights or the purposes for which we process your data, b7vip will notify you by email at the address registered to your account at least 7 days before the amended policy takes effect. Continued use of b7vip after the effective date constitutes acceptance of the revised Privacy Policy.
13.3 Version History. The current version number and effective date of this Privacy Policy are displayed at the top of this page. If you require a copy of a prior version, contact our support team.
For any questions, concerns, or requests relating to this Privacy Policy or b7vip's handling of your Personal Data, please contact our Data Privacy team through the following channels:
b7vip aims to acknowledge all privacy-related inquiries within 24 hours and to provide a substantive response within 10 business days. Complex data rights requests involving large volumes of data or requiring third-party coordination may take up to 30 days; we will inform you if an extended timeline applies.
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